PetPaw Data Policy

This Policy describes the information we process to support PetPaw products and features offered by PetPaw Co., Ltd.  

1. Type of information
To provide the PetPaw Products, we must process information about you. The type of information that we collect depends on how you use our Products. You can learn how to access and delete information that we collect by visiting the PetPaw setting or contact our email

1.1 Information and content you provide.
We collect the content, communications and other information you provide when you use our Products, including when you sign up for an account, create or share content and message or communicate with others. This can include information in or about the content that you provide.

1.2 Networks and connections.
We collect information about the people, Pages, accounts and hashtags that you are connected to and how you interact with them across our Products.

1.3 Your usage.
We collect information about how you use our Products, such as the types of content that you view or engage with, the features you use, the actions you take, the people or accounts you interact with and the time, frequency and duration of your activities. For example, we log when you're using and have last used our Products, and what posts, videos and other content you view on our Products.

1.4 Information about transactions made on our Products.
If you use our Products for purchases or other financial transactions, we collect information about the purchase or transaction (billing, delivery and contact details) but not include account and authentication information, such as your credit or debit card number and other card information and authentication information.

1.5 Things others do and information they provide about you.
We also receive and analyze content, communications, and information that other people provide when they use our Products. This can include information about you.

2. Use of information
We use the information that we have (subject to choices you make) as described below, and to provide and support the PetPaw Products and related services.

2.1 Provide, personalize and improve our Products.
We use the information we have to deliver our Products, including to personalize product and content that you may be interested in or  you may want to follow. To create personalized Products that are unique and relevant to you, to develop, test and improve our Products, including by conducting surveys and research, and testing and troubleshooting new products and features.

2.2 Provide measurement, analytics and other business services.
We use the information we have to help other partners measure the effectiveness and understand the types of people who use their services and how people interact with apps and services.

2.3 Promote safety, integrity and security.
We use the information that we have to verify accounts and activity, combat harmful conduct, detect and prevent spam and other bad experiences.

2.4 Communicate with you.
We use the information that we have to send you marketing communications, communicate with you about our products and let you know about our Policies and Terms. We also use your information to respond to you when you contact us.

3. Information Shared

3.1 Public information
can be seen by anyone, on or off our Products, including if they don't have an account. This includes your PetPaw username, any information you share with a public audience any other public forum, such as PetPaw Marketplace. we can provide access to or send public information to anyone on or off our Products, including in other PetPaw Company Products, in search results or through tools and APIs. Public information can also be seen, accessed, reshared or downloaded through third-party services such as search engines, APIs and offline media such as TV, and by apps, websites and other services that integrate with our Products.

3.2 New owner
If the ownership or control of all or part of our Products or their assets changes, we may transfer your information to the new owner.

3.3 Vendors and service providers.
We provide information and content to vendors and service providers who support our business, such as by providing technical infrastructure services, analyzing how our Products are used, providing customer service, facilitating payments or conducting surveys.

3.4 Law enforcement or legal requests.
We share information with law enforcement or in response to legal requests

4. Manage or delete information

We provide you with the ability to access, rectify and delete your data.
We store data until it is no longer necessary to provide our services and PetPaw Products or until your content is deleted – whichever comes first. This is a case-by-case determination that depends on things such as the nature of the data, why it is collected and processed, and relevant legal or operational retention needs. When you delete your account, you won't be able to recover later.5. legal requests or prevent harm

4.1 In response to a legal request

if the law requires us to do so (e.g. a search warrant, court order or subpoena). This may include responding to legal requests from jurisdictions outside of Thailand. We have a good-faith belief that the response is required by law in that jurisdiction, affects users in that jurisdiction and is consistent with internationally recognized standards.Any Question about Data Policy,

You can contact us online or by writing to : 4Paws Co., Ltd.
Email :
Address : 549/1 Sanphawut Rd., Bangna Tai, Bangna,Bangkok 10260, Thailand

Date of  last revision : 06 October 2023